When will my order ship?

Orders for in-stock items typically ship within 2–3 business days after processing. In some cases, shipping may take up to 5 business days depending on order volume and carrier scheduling. Once your order ships, you will receive a confirmation email with tracking details.

How long does shipping take?

We offer free standard shipping with an estimated delivery time of 7–21 business days. We also offer a flat-rate expedited option with an estimated delivery time of 5–11 business days.

Shipments are handled through our trusted logistics partner, nildashipping.com.
Actual delivery times may vary based on destination, weather, carrier capacity, and freight handling requirements.

What should I do if my product arrives damaged?

Please inspect your shipment carefully at the time of delivery. If your product arrives damaged:

• Note the damage on the delivery receipt before signing.
• Take clear photos of the packaging and damaged item.
• Contact us within 5 business days at contact@Carliftyy.com.

Do not use or install damaged equipment before speaking with our support team, as doing so may affect your eligibility for a replacement, repair, or refund.

What payment methods do you accept?

Carliftyy.com accepts most major credit and debit cards, as well as secure online payment methods depending on your location. All payments are processed through trusted, encrypted gateways to ensure your information remains protected.

What is your return policy?

Most eligible products can be returned within 30 days of delivery if they are unused, uninstalled, and in their original packaging. Some items may be subject to restocking fees or may be non-returnable due to size, customization, or special-order status.

For full details, please review our Return & Refund Policy page.

Do you offer local pickup?

At this time, Carliftyy.com ships orders directly to customers across the United States and does not offer walk-in or local pickup options. This allows us to streamline logistics, reduce costs, and ensure that your equipment is shipped safely using proper freight methods.

How can I contact customer service?

Our support team is available to help with questions about orders, products, shipping, or returns.

Email: contact@Carliftyy.com
Phone: +1 (216) 427-3414
Our typical response time is during standard business hours, Monday–Friday.